Shipping & Delivery Policy

Helinox is operated by Tons O.

Last updated: September 21, 2026

This policy explains the practical terms that apply to your order.

Order processing and cutoff

Orders are normally prepared within 1–2 business days. The order cutoff is Weekdays 5 PM Pacific Time. Orders submitted after the cutoff begin processing on the next business day. Weekends and public holidays are not business days.

Shipping origin and fulfillment

Orders ship from 6444 N 67th Ave, Glendale, Arizona, 85301, United States. Carrier: USPS. Fulfillment partner: No third-party fulfillment partner. Tons O fulfills orders according to the published method and stated shipping origin.

Delivery estimates and tracking

Estimated delivery is 3–5 business days after processing. Available tracking information is sent to the contact details supplied at checkout. Carrier events, severe weather, address issues, and events outside our control can affect an estimate.

Shipping cost

Free Standard shipping is available on all eligible orders with no minimum order amount. Estimated delivery is 3–5 business days after processing.

Shipping area and address accuracy

We currently describe service for United States. Customers must enter a complete and deliverable address. Checkout availability and the final shipping amount control when a destination is not eligible.

Shipping support

Contact support@helihbvxs.shop or 5255736444 with an order number if shipping assistance is needed. Tons O is located at 6444 N 67th Ave, Glendale, Arizona, 85301, United States.